Mon to Sat, 7:00am to 7:00pmNairobi, Kenya (cleaning clients countrywide)

+254 184 379 590info@kejapalcleaners.co.ke

Hotels · lodges · guest houses · serviced apartments

Hotel Cleaning Services in Kenya: Rooms, Public Areas and Seasonal Deep Cleans

KejaPal offers hotel cleaning services in Kenya for hotels, lodges, guest houses, resorts and serviced apartments. We support your housekeeping team with seasonal deep cleans of rooms, carpets, curtains, mattresses and public areas, plus kitchen degreasing, window cleaning and pressure washing.

  • Floor-by-floor deep cleans
  • Carpets, curtains and mattresses on site
  • Work planned around occupancy
Hotel cleaning services Kenya: cleaner steaming curtains in a guest room

Homes

Supporting your housekeeping team

Most hotels have their own housekeeping staff for daily room turnovers. However, deeper work such as carpet extraction, curtain steaming, mattress cleaning and grout restoration needs machines, time and extra hands. Our teams provide exactly that, working alongside your housekeepers rather than replacing them. As a result, your team keeps up with daily turnovers, while we handle the deeper jobs.

Cleaning

What our hotel cleaning services in Kenya include

  • Guest room deep cleans, floor by floor.
  • Carpet extraction in rooms and corridors.
  • Curtain steaming on the rail.
  • Mattress steaming and vacuuming.
  • Sofa and chair upholstery cleaning.
  • Bathroom grout, limescale and mould treatment.
  • Lobby, restaurant and conference room cleaning.
  • Kitchen and extractor degreasing.
  • Windows, glass and facades up to safe height.
  • Pool surrounds, paving and walkways.

The checklist for your job is agreed in writing first. That way, our hotel cleaning services in Kenya always match what you asked for.

Cleaning

What hotel cleaning services in Kenya include room by room

In each guest room, the team vacuums and extracts the carpet, steams curtains on the rail, steams and vacuums the mattress, cleans upholstered chairs and headboards, descales and scrubs the bathroom, treats grout and silicone, and cleans windows, frames and balconies. Then they wipe skirting, doors, light fittings and air conditioning vents. Finally, the housekeeping team makes up the room for the next guest.

How it works

Planned around occupancy

Rooms out of service cost money. Therefore we plan deep cleans floor by floor around your occupancy, often in quiet seasons or midweek. A typical plan cleans a block of rooms each day, so they return to use quickly. For public areas such as lobbies, restaurants and conference rooms, we work at night or between functions.

Hotel cleaning services Kenya: KejaPal team at work
Every job follows a written checklist and ends with a walk-through.

Hospitality

Lodges and resorts outside Nairobi

Lodges and resorts in Naivasha, Nanyuki, the Mara and the coast often have limited access to cleaning machines. So we travel with extraction units, steamers and scrubbers and plan multi-day visits. We also clean water tanks and pressure wash walkways and verandas on the same trip.

Cleaning

Booking hotel cleaning services in Kenya

  1. Tell us about the job. First, send the location, what needs doing and a few photos.
  2. Get a written quote. Next, we confirm the team, the time, the checklist and what is included.
  3. Book a time. Then choose a date and time that suits you, including early mornings and weekends.
  4. The work. The team arrives in uniform, walks through the job with you and follows the checklist.
  5. Walk-through. Finally, you check the work with the team leader before they leave.

Public areas and conference rooms

Lobbies, restaurants, bars and conference rooms create the first impression for every guest. Our teams clean these areas at night or between functions, including carpet extraction, floor polishing, upholstery cleaning, window and glass cleaning and washroom deep cleans. For marble lobbies, see our floor polishing service.

Hotel kitchens and restaurants

Hotel kitchens need regular deep cleans of extractor hoods, ranges, walls and floors to stay hygienic and reduce fire risk from grease. See our restaurant kitchen cleaning page for details of how we clean commercial kitchens.

People and training

Getting ready for the team

  • Plan deep cleans for your quietest weeks.
  • Share a room schedule so blocks can be released in order.
  • Agree storage space for machines during the visit.
  • Combine carpets, curtains and mattresses in one programme.
  • Review results with your housekeeping manager after each block.

Guest experience and reviews

Guests notice a musty carpet, a stained headboard or grey grout immediately, and they mention it in online reviews. In contrast, fresh fabrics and sparkling bathrooms lead to better reviews and repeat bookings. A regular deep cleaning plan protects your reputation as well as your furnishings.

Fabrics last longer when cleaned

Carpets, curtains, mattresses and upholstery are expensive to replace. Regular professional cleaning removes grit that wears fibres and stains that set over time, so furnishings last longer. Therefore a planned programme of hotel cleaning services in Kenya often pays for itself in delayed replacements, as well as better guest reviews.

What makes our hotel cleaning services in Kenya different

Most complaints about cleaners come from unclear expectations. Therefore we start every job by agreeing the scope in writing, confirming the team size and the time on site, and noting any delicate surfaces or areas to skip. During the work, the team leader checks quality room by room. Afterwards, you walk through with them. As a result, our hotel cleaning services in Kenya rarely leave anything to chance.

Why choose KejaPal for hotel cleaning services in Kenya

Many companies offer hotel cleaning services in Kenya, yet standards vary widely. We keep ours consistent through training, written checklists and supervisor checks. In addition, every job has a team leader who manages the work and talks to you throughout. As a result, the standard you see on the first visit is the standard you get every time.

Guest houses and serviced apartments

Smaller properties, meanwhile, need the same standard at a smaller scale. For example, guest houses, boutique hotels and serviced apartments often book a deep clean every quarter, plus extra help during peak seasons such as December, Easter and the August holidays. In addition, serviced apartments can use our short-stay turnover cleaning between guests.

One-off and regular hotel cleaning services in Kenya

Some clients need hotel cleaning services in Kenya once; others need them every week or every month. Either works. For regular plans, we keep the same team wherever possible and adjust the checklist as your needs change. For one-off jobs, we plan the team and time around the specific task, then follow up afterwards in case you want a repeat visit.

Products, equipment and safety

We choose products and methods for each surface and space. For example, stone gets pH-neutral products, fabrics get low-moisture methods where needed and food areas get food-safe products that are rinsed away. Likewise, our teams wear gloves and other protection as the job requires.

For landlords, managers and businesses

For businesses and property managers, we put hotel cleaning services in Kenya on a simple written agreement that lists the tasks, frequency, hours and contacts. Invoices can be monthly, and reports with photos are available on request. If you manage several sites, we keep the same standard at each one.

Hygiene and health

Good cleaning protects health. For background on hygiene, hand washing and safe water, the World Health Organization publishes clear public guidance, which shapes our routines. In practice, that means clean-to-dirty order, colour-coded cloths and careful attention to high-touch surfaces.

Costs and pricing

Free written quotes

We quote each job individually after seeing photos or visiting. The free written quote explains what is included and how long the work will take. After that, you decide, with no obligation. Request your quote to get started.

Hotel Cleaning

More ways we can help

To get the most from one visit, consider adding one of these related services:

  • Curtain and blind cleaning: curtains steamed on the rail or taken down for washing, plus blinds and pelmets.
  • Car interior cleaning: seats, carpets, dashboards, glass and odours, cleaned at your home or office.
  • Fumigation and pest control: cockroaches, termites, rodents, ants and mosquitoes, treated by licensed operators with registered products.
  • Bedbug control: inspection, steaming and a two-visit treatment plan for homes, hostels, schools and hotels.
  • Disinfection and sanitisation: clean-then-disinfect treatment of high-touch points for homes, offices, schools and clinics.
  • Mould removal: black mould on grout, ceilings and walls, plus mildew in wardrobes and on leather.
  • Water tank cleaning: first draining, then scrubbing, disinfecting and refilling plastic, concrete and underground tanks.
  • Window cleaning: streak-free glass, frames, sills and tracks for homes, shop fronts and low-rise offices.

See every option on our full list of cleaning services.

Getting started with hotel cleaning services in Kenya

Getting started with hotel cleaning services in Kenya is easy. To begin, tell us about the space and the timing. Next, we confirm the team, the checklist and a free written quote. Finally, the team arrives as agreed. Because one coordinator manages everything, hotel cleaning services in Kenya with us never means chasing several people for answers.

How pricing works for hotel cleaning services in Kenya

We do not publish fixed prices for hotel cleaning services in Kenya, because every job is different. Instead, we look at photos or visit the space, then send a written quote listing the team, the time and the checklist. After that, we discuss it with you and agree the final price before the day. As a result, the price you agree for hotel cleaning services in Kenya is based on your real job, and it only changes if the job changes. Our cleaning cost guide explains each factor.

Get started

Get your cleaning quote

Tell us what needs cleaning and where, and our cleaning coordinator will call you back within one working day with a free written quote and a time.

  • Clear, itemised written quote
  • Uniformed cleaners who bring their own supplies
  • A clear checklist for every room

Prefer to talk? Call +254 184 379 590

We reply within one working day. Or call +254 184 379 590.

Frequently asked questions

Do you replace our housekeeping staff?

No. We support your team with deep cleans and specialist work.

Can you clean rooms without closing the hotel?

Yes. We work floor by floor around occupancy.

Do you travel to lodges outside Nairobi?

Yes. We plan multi-day visits with all machines.

Do you clean hotel kitchens?

Yes. We degrease hoods, ranges, walls and floors.

Areas we serve

Cleaning homes and offices across Kenya

Our Nairobi team travels to sites countrywide. Choose your town for local details.

Ready for a cleaner space?

Tell us what needs cleaning and where. We will check the job by photos, a video call or a quick visit, send a free written quote and book a time that suits you.

CallWhatsAppAsk usQuote